Home Assist - peace of mind in your new home

We understand that your building journey doesn’t finish once your keys are handed over and that’s where Home Assist comes in. Home Assist is part of the ABN Group and is dedicated to managing your after care stage. Our dedicated team of experts are your go-to point of contact once you have finished your construction journey, giving you peace of mind that the service of your new home is in the best hands and never an afterthought. Service and after care is important, that’s why we put our best foot forward and ensure you and your home receive the best care possible.

What makes Home Assist different?

Home Assist is a program that is designed and dedicated to give our clients the best service and care possible throughout their after care journey. The After Care Consultants specialise in all areas of service and after care. They are passionate about ensuring our clients continue to have a positive building experience once they have moved into their dream home.

To achieve this we have assembled a team of experienced Service Managers and After Care Consultants, meaning you are always in safe hands.  Whether your home needs a service, repairs & warranties or simply have a question, our team is here to help.

Service that works for you

Many building companies either manage their service in-house or outsource to a third party company. Celebration Homes, as part of the ABN Group has prioritised the service and after care stage of your home building journey through establishing Home Assist.

Having a specialist service & after care division under the ABN Group umbrella means we can deliver our clients a tailored and specialist service while ensuring trust and accountability. We understand there’s a huge difference between working with clients currently living in their homes compared to those in construction. Home Assist is tailored to work with clients who are living in their homes and provide them with the best after care accordingly.

When to contact Home Assist & what for?

Home Assist cover all after care and service aspects such as

  • Warranty periods
  • Beyond warranty periods
  • Home servicing and repairs.

You officially reach the after care stage of your building journey three months after you’ve received the keys to your new home. This is where you seamlessly transition into the care of our talented after care experts. If you have any questions or unsure who to contact, please contact Celebration Homes on 9202 2300 and we can point you in the right direction.